Terms of Service

By purchasing, installing, or using any LineCast Networks service, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

You must be at least 18 years of age or have the consent of a parent or legal guardian to use our services. By using LineCast Networks, you represent that you meet this requirement.

These terms apply to all eSIM products purchased through linecast.net, the LineCast mobile app, or any affiliated distribution channel.

LineCast Networks provides prepaid travel eSIM profiles with data, voice, and/or SMS capabilities depending on the plan selected.

eSIMs are provisioned on carrier partner networks and provide carrier-native connectivity. LineCast does not use VoIP technology.

• eSIMs are one-time use, single device only, and non-transferable. Once installed, an eSIM cannot be moved to another device.
• Phone numbers, where included, are temporary. They are assigned for the duration of the plan and are not portable to other carriers or services.
• Coverage, speed, and availability depend on the underlying carrier network in each destination country.
• LineCast does not guarantee uninterrupted service, specific data speeds, or network coverage in all areas within a destination.

You agree not to use LineCast services for any of the following prohibited activities:

• Bulk messaging, SMS spamming, or operating SMS gateways
• Robocalling, auto-dialing, or high-volume outbound calling
• OTP farming or reselling verification codes
• Fraud, impersonation, or identity theft
• Any illegal, unlawful, or criminal activity
• Installing or using gateway devices to route bulk calls or SMS without written consent from LineCast
• Reselling any part of the service to third parties
• Interfering with network performance or degrading service quality for other users
• Attempting to interfere with system integrity, security, or reverse-engineering LineCast systems
• Using automated systems (bots, scrapers) to access the service
• Circumventing usage limits, fair use policies, or security measures
• Transmitting malware, viruses, or harmful code

LineCast services are intended for personal travel use by individual consumers.

Excessive usage patterns inconsistent with normal personal use may be flagged for review.

LineCast reserves the right to throttle, suspend, or terminate service for abuse or commercial exploitation.

A maximum of 4 active eSIMs per email address is permitted. Exceptions may be granted at LineCast's discretion.

In response to violations of these terms, LineCast may take the following actions:

• Immediately suspend or deactivate any eSIM found in violation, without prior notice
• Violations of these terms are NOT eligible for refund
• Remaining credit, data, or service time on terminated eSIMs is forfeited
• Phone numbers on terminated eSIMs are reclaimed immediately
• LineCast may block future purchases from associated email addresses and payment methods
• Repeated violations may result in permanent blacklisting from LineCast services

Prices displayed on the LineCast website are shown exclusive of value-added tax (VAT), goods and services tax (GST), or similar consumption taxes. Where such taxes apply, they are not collected by LineCast at checkout.

You are responsible for any additional local taxes, duties, customs charges, or regulatory levies that may apply in your jurisdiction and that LineCast does not collect at checkout. LineCast does not act as importer of record for any physical goods; the eSIM service is supplied electronically.

Prices may be displayed in United States dollars (USD) or euros (EUR). Where prices are shown in a currency other than the one in which your payment instrument is denominated, the conversion rate applied by your card issuer or payment provider will govern the final amount charged and may differ from any indicative conversion shown on the site.

For customers resident in the United States: the eSIM service is provisioned for use outside the United States. Prices shown do not include any U.S. state or local sales, use, or telecommunications tax, which may apply in limited circumstances and, where applicable, is your responsibility.

You warrant that the country of residence you select at checkout is your actual country of residence for tax purposes. Providing a false country of residence to avoid applicable VAT constitutes a material breach of these terms and may result in reassessment of tax, additional charges, or cancellation of your order.

Nothing in this section limits any mandatory consumer-protection rights you may have under the laws of your country of residence, including but not limited to the EU Consumer Rights Directive (2011/83/EU) and the Unfair Contract Terms Directive (93/13/EEC).

All purchases are final once payment is processed. By agreeing to these Terms you confirm that your device is eSIM-compatible and carrier-unlocked, and you understand that device incompatibility is not grounds for a refund.

LineCast may issue refunds at its sole discretion for the following LineCast-side failures:

• eSIM provisioning failure — the activation code delivered was invalid or could not be installed due to an error on our side
• Duplicate or erroneous charge caused by LineCast
• Fraud reversal ordered by a payment processor or card issuer

Not eligible for refund:

• Device incompatibility: the customer confirmed device compatibility by agreeing to these Terms
• eSIMs terminated due to Terms of Service violations
• Abuse-related terminations
• Change of mind after purchase

EU consumer right of withdrawal: A 14-day cooling-off period may apply under Directive 2011/83/EU; however, by proceeding with the purchase you expressly request immediate digital performance and acknowledge that the right of withdrawal is lost once the eSIM profile has been provisioned.

To request a refund for a LineCast-side failure, reply to your order confirmation email with your order number and a description of the issue.

Approved refunds are processed to the original payment method within 10 business days.

Nothing in this section limits any mandatory consumer-protection rights you may have under the laws of your country of residence, including but not limited to the EU Consumer Rights Directive (2011/83/EU) and the Unfair Contract Terms Directive (93/13/EEC).

LineCast commits to responding to abuse reports within 24 hours.

To report abuse, contact abuse@linecast.net.

LineCast fully cooperates with law enforcement investigations when required.

LineCast may share user data (name, email, payment information, usage data, IP addresses) when required by law or to investigate abuse.

LineCast participates in industry abuse reporting frameworks.